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Lumen Network Storage
Support
Accounts & Users
Backup
Blueprints
Lumen Edge Private Cloud
Cloud Application Manager
Administering Your Organization
Analytics
Automating Deployments
Billing
Cloud Optimization
Core Concepts
DR Readiness
Deploying Anywhere
FAQ
Getting Started
Integrating with Jenkins
Managed Services
Monitoring
Troubleshooting
Tutorials
Edge Computing Solutions
Control Portal
Dedicated Cloud Compute
General
Managed Services
Network
Release Notes
Servers
Service Tasks
Lumen Network Storage
Updated by Brandy Smith on Mar 13, 2023
Article Code: kb/1374
Description (goal/purpose)
*Note: As of March 1st, 2022 the only Service Task request available is for data exports.
Service Task Pricing
Data Exports
- Inital Price $390
- Hourly Afterwards $195
Detailed Steps to Request a Service Task
Submit the details on your data export request – and within one business day, we'll reply with an estimate, along with a projected completion date for the task.
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Send email to help@ctl.io. This will automatically create a ticket for the Service Tasks team to review.
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You will get an acknowledgement that we have received your request. Requests are reviewed by our Service Tasks team daily.
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From there, we work with you and your team to ensure the task is completed as requested. Updates on progress are provided via our ticketing system.