How to retrieve Root/Administrator password

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Updated by Richard Seroter on Jun 26, 2015
Article Code: kb/800

Retrieving the Administrator or Root password for a server can be done quickly through the Control Portal. Navigate to the server by going to Servers, selecting the correct group, and click on the server. At the top right click the box: "Admin Credentials" and button labeled "show credentials":

The Admin Server Password box will now show the username and password which can be used to access the server. A record of your request is added to the server's "activity history."

Lumen Edge Services Accelerate data and applications for next-gen workloads via ultra-low latency connectivity and distributed compute.

Cloud Management Cloud management options meeting a full spectrum of needs. From fully-managed by Lumen to self-service by the customer, as appropriate for the workload.

Platforms Build out simple or complex solutions from your choice of Hybrid IT Platforms, suitable for everything from DevOps and Testing Environments to Enterprise Computing.

Servers Embark on a hybrid IT journey with your choice of Public Cloud, Bare Metal and Private Cloud Servers.

Storage & Backup Everything you need to support your cloud storage and business continuity requirements.

Content Delivery Network Maximize performance and user experience when high performance is essential.

Networking Increased reliability and faster performance in the cloud and across Hybrid IT environments.

Security A broad array of managed security options layered to defend Cloud/Hosting workloads.

Managed Services Save time and increase productivity with IT management services from Lumen’s highly-skilled teams.

Application Services Manage and provision faster and more efficiently.

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